Shipping Policy

Welcome to Sinaya Jewels. We are committed to carefully preparing and shipping your order as quickly as possible.

Processing Time

Orders are typically processed and shipped within 3–7 business days after your order is placed.

Please note that processing times may be slightly longer during holidays, promotions, or high-order volume periods.

Shipping Time

Once your order has shipped, delivery times will vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

• United States: 3–7 business days
• International: 7–21 business days

Please note that shipping times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. Sinaya Jewels is not responsible for delays or lost packages due to incorrect shipping information provided by the customer.

Lost or Delayed Packages

We are not responsible for shipping carrier delays, lost, or stolen packages once an order has been marked as delivered. However, if you experience an issue with your shipment, please contact us and we will do our best to assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact us through our website contact form or customer support email.